Internal communication includes the process of how a business communicates with its employees, as well as the tools and channels that they use to do it effectively.
A good internal communication system connects employees, keeping them informed and creating a shared understanding of what a company is trying to achieve, and its values.
Many organizations had to rethink internal communication due to Covid-19, updating their communication methods to make it work for all of their employees – whether they are in the office or not.