Plans and pricing

Pick the plan that suits you best and we'll be in touch for a tailored quote

Startup

For small companies looking to offer a smooth employee experience

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  • Essentials for small companies:
  • Out-of-the-box workflows
  • Chatbot (Slack or Teams)
  • Unlimited teams & requests
  • HR & wiki integrations

Growth

For medium-sized companies that want to scale their operations

Book a demo
  • All Startup features, plus:
  • Custom no-code workflows
  • Advanced automations
  • Advanced analytics
  • All integrations

Enterprise

For large companies with advanced administration needs

Book a demo
  • All Growth features, plus:
  • Automation engineer
  • Multiple chatbots
  • Custom email templates
  • Single sign-on (SSO)

Startup

For small companies looking to offer a smooth employee experience

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
  • The essentials for small companies:
  • Out-of-the-box workflows
  • Chatbot (Slack or Teams)
  • HR & wiki integrations
  • Unlimited teams & requests

Growth

For medium-sized companies that want to scale their operations

Book a demo
  • All Startup features, plus:
  • Custom no-code workflows
  • Advanced automations
  • All integrations
  • Advanced analytics

Enterprise

For large companies with advanced administration needs

Book a demo
  • All Growth features, plus:
  • Automation engineer
  • Multiple chatbots
  • Single sign-on (SSO)
  • Custom email templates

State-of-the-art security

We follow the world's strictest data protection laws. All data is encrypted and stored on ISO-certified servers.

Fast and easy set-up

Get up and running in days, not months. An implementation expert will set you up for success.

High employee adoption

Employees love Back. New customers regularly report adoption rates of more than 85% in just 3 months.

Compare plan features

Startup

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Growth

Enterprise

Usage

Expert seats

Up to 10

Flexible

Flexible

Teams

Unlimited

Unlimited

Unlimited

Automated events

Unlimited

Unlimited

Unlimited

Requests

Unlimited

Unlimited

Unlimited

Automation

No-code workflows

Pre-built

Pre-built + custom

Pre-built + custom

Knowledge automation

Approval automation

Form automation

Integrations

Chatbots Slack, Teams

1 chatbot

1 chatbot

Multiple chatbots

HRIS Personio, BambooHR

Email integration

Confluence integration

Jira integration

Management

Team inbox

Cross-team projects

Custom request statuses

Team goals (SLAs)

Track your request resolution time against Service Level Agreements (SLAs).

Analytics exports

Custom email templates

Single sign-on G Suite, SAML, etc.

Support

Implementation assistant

Email & chat support

Dedicated success manager

Pay by invoice

Dedicated automation engineer

            Frequently asked questions

            How does Back pricing work?

            Back uses a per-expert pricing model. An expert is what we call anyone who logs into Back to manage workflows, employee requests, forms, and so on.

            Regular employees never log into Back. They send requests directly via Slack, Teams, or email and receive updates on the channel they used.

            Can I try Back before I buy it?

            Sure, we encourage you to take Back for a test drive. After a 14-day free trial, you'll have a sense of how Back can help you automate and scale your internal processes.

            How long does it take to roll out Back?

            Setting up Back for your Slack or Microsoft Team workspace takes just a few minutes. You're ready to go, but we recommend setting up some integrations with your core business software, such as your HRIS or internal knowledgebase.

            Are there any setup or support fees?

            No. Rolling out Back is easy but you'll get all the help you need at no additional charge. Even after that, you'll always get "premium" support from us. In addition, the Growth and Enterprise plans provide you with a dedicated success manager who will be your single point of contact for strategic guidance.

            Is Back the right choice for my company's size?

            In our experience, Back is a real game changer for companies from 100 and up to thousands of employees. Companies with 50 employees that have to handle a lot of internal queries and workflows will already make great use of Back.

            Do you offer a discount for nonprofit or educational organizations?

            We're excited to support organizations that are making the world a better place. That's why eligible nonprofits and educational institutions receive a discount on all our plans. To learn more, just mention your charitable/educational status during your demo call with us.

            Not sure what plan is right for you?

            Our product specialists will be happy to answer any questions about plans and pricing in a personal demo.

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