The one-stop shop for employee needs
With Back, employees can quickly find answers, reach someone on your team, and solve common workplace tasks. All within Slack, Microsoft Teams, or Google Chat.
powering OPS AND PEOPLE TEAMS AT
A concierge for your employees
Give your people a single point of contact, right in their favorite communication tool.
Easy access to self-service and personal support
Let an HR chatbot answer common questions
No additional login for employees
CONNECT YOUR COMMUNICATION CHANNELS
Stay on top of all requests
Finally, a unified workspace for all your policies, processes, and employee requests.
Assign, prioritize and track requests
Keep track of projects across teams
Work smarter with custom views
CONNECT YOUR IT TICKETING SYSTEM
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Automate your workflows
Ensure consistency and compliance throughout the employee lifecycle. Document your workflows and let automation do the heavy lifting for you.
Make knowledge accessible
Don't waste time on questions that already have an official answer.
Build your knowledge base in Back
Suggest answers with an employee chatbot
Turn your responses into help articles
CONNECT YOUR KNOWLEDGE BASE
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Reporting and insights
Create transparency and optimize your team's processes with data.
Understand your workload
Track service levels over time
Identify request trends
EXPORT ANALYTICS DATA
All in one place
