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What is Back?

Designed to help companies create a great employee experience, Back gives employees a one-stop shop for all work-related matters.

Employee self-service

Employee self-service, sometimes abbreviated to ESS, describes a feature of an HR system that allows employees to complete tasks on their own without a member of the HR department or people ops team having to get involved.

There are some obvious benefits to this, such as reducing the workload of people ops teams and allowing them to focus on what matters, as well as improving the employee experience – now they can find what they need when they need it.

Related terms